Shipping Policy
At YAMAROCK, every order is handled with intention and care. We operate in controlled quantities and ship with the same discipline we design with.
Processing Times
All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or public holidays will begin processing the next business day.
Once your order ships, you will receive a confirmation email with full tracking details.
Shipping Times
Estimated delivery times after dispatch:
United Kingdom
2–5 business days
Europe
4–7 business days
International
7–12 business days
Please note: Delivery times are estimates and may vary due to customs or carrier delays.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order value.
From time to time, we may offer complimentary shipping promotions. These will be clearly stated on the website.
International Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
We recommend checking with your local customs office if you are unsure about potential fees.
Order Tracking
All orders include tracking.
You will receive a tracking link via email once your order has shipped.
If you do not receive tracking information within 3 business days, please contact us at:
Address Accuracy
Customers are responsible for ensuring their shipping details are correct at checkout.
If an incorrect address is provided and the order has already shipped, we are unable to redirect the package.
Lost or Delayed Shipments
If your order appears lost or significantly delayed, please contact us. We will work directly with the shipping carrier to resolve the issue as quickly as possible.
Limited Releases
Due to limited production runs, we recommend ordering promptly once a drop is live. We cannot guarantee availability if items sell out.